Is your iPhone real? Check the serial number before it's too late.
You just bought an iPhone. Secondhand, through Marktplaats. Or maybe new, but with a suspiciously low price. Now you're wondering. Is this thing even real? Every year, thousands of fake iPhones are sold in the Netherlands. Clever counterfeits that look exactly like the original. But here's the funny thing: most buyers only check their serial number when there are problems. When the AirPods won't pair. When those new accessories aren't recognized. Then it's often too late. While checking your serial number literally takes two minutes . Two minutes that could save you months of trouble. Because a fake serial number doesn't just tell you your iPhone is fake—it also reveals whether your device is stolen, under warranty, or even supported by Apple.
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Where do you find your iPhone's serial number?
The serial number can be found in several places. The easiest way is through your device's settings. Go to Settings > General > About. There, you'll see the serial number listed among all the other technical details. Tap it to copy it.
Do you still have the original packaging? Perfect. The serial number is located on the barcode sticker on the outside of the box. This is especially helpful if you haven't unpacked the device yet or if it won't turn on.
On older models (iPhone 5, 6, and 7), the serial number is also engraved on the back. This is omitted on newer models. Also check the SIM card tray – on some models, the number is listed there.
Performing the official Apple check
Apple has its own free verification tool. Visit checkcoverage.apple.com and enter your serial number. You'll immediately see if the device is genuine, when it was activated, and whether it's still under warranty.
Note these details in the results:
- Does the model match what you bought? An iPhone 14 Pro should also appear as an iPhone 14 Pro.
- Does the activation date make sense? A "new" phone that was activated two years ago doesn't make sense.
- Is the warranty status green? Then you at least have a genuine Apple product.
Are you getting an error message that the serial number is not recognized? Then you probably have a counterfeit. Or the number was mistyped – double-check this first.
Additional checks for second-hand devices
When buying a used device, you want to know more than just whether it's genuine. Therefore, also check the IMEI number through various databases. You can find this number in the same place as the serial number in the settings.
You can use the IMEI to check if your device has been registered as stolen. Sites like imeipro.info or imei24.com offer this service. Some are free, while others charge a small fee for detailed information.
Also test the Find My iPhone status. If it's still enabled, the previous owner can remotely disable the device. Always request that this feature be disabled before paying. You can do this via Settings > Apple ID > Find My > Find My iPhone.
Warning signs of fake iPhones
Besides the serial number, there are more signs that point to a counterfeit. The price is often the first indicator. An iPhone 15 Pro for €300? That's almost unbelievable. New models have their value, even secondhand ones.
Check the software thoroughly. Counterfeit devices often run Android with an iOS skin. Open the App Store and try downloading an app. If that doesn't work or you see a different store, then the device is a fake.
Build quality also reveals a lot. Genuine iPhones feel premium. The screen responds smoothly, the buttons click firmly, and the weight feels substantial. Counterfeits often feel cheap, with creaky casings and sluggish screens.
What to do in case of a false serial number?
If you discover the serial number is incorrect, act quickly. When purchasing online through platforms like Marktplaats or eBay, you can often get your money back through buyer protection. Report the issue to the platform immediately.
Did you pay cash to a private individual? Then things get more complicated. You can report the fraud to the police. Keep all communications and receipts. The chance of getting your money back is slim, but reporting it helps warn others.
With a store purchase, you have stronger rights. The seller must provide a genuine product. Return to the store with proof that the serial number is fake. If they refuse to cooperate, you can contact the dispute resolution committee or a legal aid office for assistance.
Prevention is better than cure
The best way to avoid problems? Buy from reputable sellers. Official Apple Stores and authorized resellers sell only genuine products. For used devices, certified refurbished sellers are a safe choice.
Always ask for the serial number before buying. An honest seller will readily share it. Check the number immediately on Apple's website. If something's wrong, walk away, no matter how good the deal seems.
When buying secondhand, measure the device in person. Test it thoroughly. Check the serial number on-site, test the cameras, speakers, and buttons. Ask for the original invoice—this proves not only authenticity but also ownership.
Checking a serial number only takes two minutes. That small investment of time can save you hundreds of euros and a lot of frustration. Whether you're buying a new or used iPhone, make it a habit. Your future self will thank you.
Prevent problems with a quick serial number check
Discovering a false serial number after purchase is frustrating, but a two-minute check beforehand can completely prevent this problem. Always check first using Apple's official tool, ask for the original receipt if in doubt, and test the device thoroughly when handing it over in person. For peace of mind without the hassle, consider a certified refurbished device with a warranty. That way, you can be sure your serial number is correct, your iPhone is genuine, and you won't encounter any nasty surprises. Those two extra minutes are always worth it.