iPad stuck? Choose the right reset
Your iPad is crashing. Again. Half your apps are unresponsive, the screen freezes constantly, and even your AirPods won't connect. Your first instinct: just turn it off and on again. Doesn't work? Then try a reset. But which reset, exactly? A simple restart, a hard reset, or maybe the nuclear option: a factory reset?
But here's the thing: most iPad problems are solved with the wrong reset. In fact, 90% of users make the problem worse by immediately resorting to the most difficult option. While a simple trick with the volume buttons is often enough. And no, you don't have to buy a bunch of expensive accessories to get your iPad working again. This guide shows which reset works when – and why you almost never need a factory reset.
Useful links
- Refurbished iPad collection - for when resetting doesn't help
- All refurbished Apple products - sustainable alternatives
Which reset fits your problem?
A frozen iPad is incredibly frustrating. You're in the middle of an important video call or about to watch your favorite show, and there you have it: a frozen screen. Before you throw your device through the window, it's good to know that not every malfunction requires the same approach.
Most users make the mistake of immediately choosing the most severe option: a complete factory reset. While in 90% of cases, a simple restart or soft reset is sufficient. The difference? With a restart, you don't lose any data; with a factory reset, you lose everything that isn't backed up.
Option 1: Just restart
This is the easiest and safest method. Unresponsive apps or a slow system are often resolved with a simple restart. Your data remains completely intact.
Steps to restart:
- Hold the power button at the top right until the 'switch off' bar appears
- Move the bar to the right
- Wait until the screen goes black (the device is now off)
- Press the power button again to restart the device
This method works for all iPad models and takes a maximum of two minutes. Always try this first before proceeding with more complex procedures.
Option 2: Forced restart (soft reset)
Is your tablet completely unresponsive? A force restart will help. This will also preserve your apps, photos, and documents. The approach varies by model, depending on whether your device has a home button.
For models without a home button (iPad Pro)
- Press and release the volume up button immediately
- Press and release the volume down button immediately
- Hold the power button at the top
- Continue holding until the Apple logo appears (about 10 seconds)
For models with home button (iPad, iPad Air)
- Press and hold the power button and home button at the same time
- Continue holding both buttons until the Apple logo appears
- Then release both buttons
This reset takes about 30 seconds and resolves most crashes. The system will reboot completely without data loss.
Option 3: Factory reset
Only consider this nuclear option for persistent problems that the above methods don't resolve. Think of: system crashes, apps that no longer install, or serious security vulnerabilities. Note: this will wipe everything from your device.
Preparations are essential
First, create a full backup via iCloud or iTunes. Without a backup, you'll permanently lose all your photos, documents, and app data. Also, make sure the battery is at least 50% charged, or connect the device to a charger.
Steps for factory reset:
- Go to 'Settings' > 'General'
- Scroll all the way down to 'Reset'
- Select 'Erase all content and settings'
- Enter your access code when prompted
- Confirm again that you want to erase everything
- Wait for the process to complete (this may take 15-30 minutes)
After the reset, the device will boot up as if it were brand new. You'll need to set up everything again: Wi-Fi, Apple ID, downloading apps, and configuring settings.
When to use which method?
A practical overview to make the right choice:
- App crashes or is slow to respond: normal restart
- Screen frozen, buttons unresponsive: forced restart
- Bluetooth problems or WiFi interference: restart first, then force restart
- System crashes frequently: forced restart, factory reset if necessary
- Selling or giving away the device: always perform a factory reset
- Security issues or malware: immediate factory reset
Avoid common mistakes
The biggest mistake users make is panic. A frozen screen doesn't mean your tablet is broken. Instead of rushing to the Apple Store or buying a new one, try these steps first.
A second common mistake: not backing up before performing a factory reset. It takes five minutes to initiate a backup, but it will save you hours of work restoring everything.
Finally, never force a shutdown by draining the battery. This can damage the operating system and cause more problems than you originally had.
When is replacement wiser?
Are you having to reset your device more and more often? Then it might be time for a newer model. Older tablets (5+ years old) often have structural problems due to outdated hardware that no longer works well with modern software updates.
A refurbished iPad offers an affordable alternative. These devices have been professionally inspected and repaired, meaning they work like new at a fraction of the original price. Plus, you're helping the environment by giving electronics a second life.
Additional tips for smoothly running hardware
Prevention is better than cure. Keep your storage space at least 10% free; this prevents many crashes. Update regularly to the latest iOS version for better performance and security. Close apps you're not using via the app switcher (double-tap Home or swipe up from the bottom).
Also delete old apps you no longer use. These often run background processes that slow down the system. Check your storage space monthly under Settings > General > iPad Storage and clear out any necessary storage.
Conclusion: less dramatic than you think
A frozen iPad doesn't have to be a nightmare. Nine times out of ten, a simple restart or force reset is all it takes – without losing data and done in under two minutes. Only in the case of persistent system problems or if you're selling the device should you resort to a factory reset.
Is your tablet consistently crashing despite repeated resets? Then it's time for an upgrade. A refurbished iPad offers the same performance as a new one, but is more affordable and durable. This way, you avoid frustration and keep your digital life running smoothly.
